Effective August 13, 2026

Privacy Policy

Relay helps teams create, assign, track, and close task follow-ups, meetings, form requests, and file requests. This policy explains what information we collect, how we use it, and how to contact us.

Information We Collect

Relay may collect information that you or your organization provide in the app, including names, phone numbers, task details, deadlines, meeting details, form templates, form responses, comments, status updates, file attachments, photos, videos, and other evidence uploaded to complete or review work.

Relay may also collect technical information such as device, browser, IP address, request metadata, and basic activity logs needed to operate, secure, troubleshoot, and improve the service.

How We Use Information

We use information to provide app functionality, including assigning work, showing task status, sending or displaying follow-ups, recording acknowledgements, reviewing submitted evidence, and maintaining an activity trail for each item.

We may also use information to maintain the service, prevent abuse, diagnose technical issues, and respond to support requests.

Sharing

We do not sell personal information. We do not use Relay data for third-party advertising or tracking. Information may be visible to the people and teams involved in the relevant task, meeting, form, or file request, and to service providers that help us host, store, secure, or operate Relay. These providers include Laravel Cloud for application hosting, Neon for PostgreSQL, Cloudflare R2 for private files, Firebase for push notifications and crash diagnostics, Meta for WhatsApp delivery, and MSG91 for login OTP delivery.

Uploads and Attachments

If you upload files, photos, videos, or evidence, those uploads are stored and used to support the relevant task workflow. Only upload content that you are allowed to share with the people or organization using Relay.

Retention

Operational delivery and reliability data uses bounded retention. Shared workflows remain while needed by participants or for legal and security obligations. Account deletion removes profile data, sessions, devices, settings, automation, and content uploaded by the deleting user; only minimal redacted workflow structure may remain.

Your Choices

You can choose not to provide optional attachments or evidence. You can delete your account in the app from Profile, or use the public account-deletion page if you no longer have the app. You can also contact us for access, correction, export, or support, subject to verification and applicable requirements.

Children

Relay is intended for team and work coordination. It is not directed to children, and we do not knowingly collect personal information from children.

Contact

For privacy questions or requests, contact us at dev@akashpixel.com.